What should I do after the car locator device sends an offline alarm?

The problem that the locator is offline is more common. If you encounter users who do not know much about the locator, you may feel anxious. The offline of the machine means that the normal work is interrupted, which will affect the normal use. This of course wants to be resolved as quickly as possible. How to deal with such situation? You can solve it according to the following different situations:

1. The GPS device is located in the signal blind area, causing an offline alarm

If the car locator device is located in the signal blind area, such as the car is in an underground garage, tunnel, remote suburbs and other areas with weak signal, the machine equipment will not receive the signal and will trigger an offline alarm. If you receive an offline alarm notification, first determine whether the offline is caused by a signal problem.

Offline alarms caused by such signals are common, and the platform cannot receive information from the car locator device. Don't worry too much about this kind of situation. If you leave the area with poor signal, it will recover when you can receive the signal.

2. A problem with the SIM card causes an offline alarm

If the car locator device is in a specific working environment, the SIM card body will be damaged or deformed. For example, some construction machinery working in a high temperature environment, if the IoT card in the machine equipment is a colloidal ordinary card, it is prone to deformation and damage under high temperature. Therefore, the card will not work properly, and the machine will be offline.

If the card is in poor contact or damaged, still leave it to a professional to help check it. If the card body is damaged, ask the manufacturer to install a new one. If you are a non-professional, don't change the card easily to avoid damaging the machine and equipment.

3. Offline alarm caused by car locator device without power

If the car locator device is out of power, it will also cause the machine to go offline. If it is a wireless device, it may be caused by a loose line. Or install the equipment to the circuit of the car. Since the equipment is installed in a very electrical circuit, when the power of the car is turned off, the machinery and equipment will not be able to supply power normally, resulting in a power-off alarm or insufficient power; when the car runs normally, the machinery and equipment will recover. This type may be connected to a very electrical circuit.

And if it is a wireless device, check whether the device is offline due to insufficient battery power. If the battery is dead, charge it.

4. Expiration or arrears of machinery and equipment

If the SIM card for GPS positioning expires, or the payment is in arrears, or the data plan is changed, it will also cause the device to be offline. This kind of situation is generally to communicate with the supplier after-sales to check whether the service is due to arrears, or the data cannot be used due to the change of the data tariff plan. If you are in arrears, you can recharge and pay the fee.

The above are several situations of offline alarms of GPS devices. The actual offline reasons still need to be analyzed and checked with the actual situation.

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